As an external confidential counsellor, I do more than handle reports. I partner with organisations to spot patterns early, address concerns before they escalate, and strengthen trust throughout the company.
By combining the confidential counselor role with proactive insight, strategic advice, cultural expertise, and leadership training, I help prevent problems, reduce staff turnover, and build a safe, respectful, and inclusive workplace.
EN / NL • International experience & Intercultural Trainer
External Confidential Counselor
for local and International Organisations
Prevention, trust, and a safe, inclusive workplace
As your external confidential counsellor, I do more than manage reports. I partner with your organisation to prevent issues before they escalate, strengthen trust, and create a culture where people feel safe to speak up, set healthy boundaries, and act respectfully.
High visibility & easy access – being regularly present, running awareness sessions, and providing clear information materials ensures that employees know who I am, how to reach me, and feel comfortable doing so.
This visibility builds trust, lowers the threshold to speak up early, and is key to preventing issues before they escalate.
Cultural sensitivity – with over 20 years of experience delivering intercultural training for international leaders and teams, having lived and worked in several countries, and as an organisational psychologist, I bring a deep understanding of cultural differences and how they influence communication, collaboration, and teamwork.
Cultural sensitivity is essential in the role of a confidential counsellor, as it enables me to approach sensitive situations with empathy, bridge misunderstandings, and design prevention strategies effective in diverse, international environments.
Vertrouwenspersoon services en Managementtrainingen in twee talen:
Engels & Nederlands.
Early conversations, manager coaching, and awareness training help identify concerns before they escalate, equip leaders to respond effectively, and raise awareness across the organisation.
Together, these measures prevent issues, address inappropriate behaviour at its root, and foster a safe, respectful work environment.
Advice to the Board and managers on interventions and culture-building.
Identify the reasons behind employee departures and turn these insights into practical, strategic advice – helping to prevent issues and build a safe, respectful workplace where inappropriate behaviour has no place.
Leadership training – customised programmes for management to prevent inappropriate behaviour, promote integrity, and foster a safe, respectful workplace culture.
Leadership training is key because managers set the tone for workplace culture. Equipping them with the skills to recognise early warning signs, address concerns constructively, and model integrity strengthens trust and prevents problems.
Support during onboarding after acquisitions – ensuring smooth integration and a sense of belonging for new teams
Building a safe culture together
By combining the confidential counselor role with proactive insight, strategic advice and training, we prevent problems, reduce turnover, and strengthen a healthy culture.
My experience working with Caroline as our confidential counselor is very positive!
She works pleasantly and professionally, with confidentiality always being a top priority. She immediately creates a safe environment where you can be open and honest. Her approach is careful, and she listens very well. She is thoughtful and collaborative, and I am confident our employees are in good hands with her!
Karen de Jong, Talent Management Specialist Urban Gym Group, October 2024
TELL ME MORE ABOUT A CONFIDENTIAL COUNSELOR
BENEFITS OF A CONFIDENTIAL COUNSELOR
- Safe Environment: A confidential space where concerns can be raised without fear
- Support and Prevention: Emotional support, conflict mediation, and early intervention to prevent issues from escalating
- Enhanced Well-being: Promotes a positive work environment and boosts employee satisfaction and retention.
The Presence of a confidential counselor signals that social safety is a priority, contributing to a positive reputation and healthier workplace culture.
Our previous clients include, amongst many others, female and international talent from companies such as Nike, ASML, Philips, Unilever, Schindler, and Urban Gym Group.
